Hca Florida Osceola Hospital - a Hospital in Kissimmee FL (2024)

Patients who reported that they "Always" received bathroom help as soon as they wanted

Provider

54%

State

60%

Nation

67%

Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted

Provider

19%

State

15%

Nation

11%

Patients who reported that they "Usually" received bathroom help as soon as they wanted

Provider

27%

State

25%

Nation

22%

Patients who reported that they "Always" received help after using the call button as soon as they wanted

Provider

53%

State

58%

Nation

65%

Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted

Provider

20%

State

14%

Nation

10%

Patients who reported that they "Usually" received help after using the call button as soon as they wanted

Provider

27%

State

28%

Nation

25%

Patients who reported that their room and bathroom were "Always" clean

Provider

69%

State

69%

Nation

73%

Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Provider

13%

State

12%

Nation

9%

Patients who reported that their room and bathroom were "Usually" clean

Provider

18%

State

19%

Nation

18%

Patients who reported that their nurses "Always" communicated well

Provider

69%

State

74%

Nation

79%

Patients who reported that their nurses "Sometimes" or "Never" communicated well

Provider

12%

State

7%

Nation

5%

Patients who reported that their nurses "Usually" communicated well

Provider

19%

State

19%

Nation

16%

Patients who reported that their doctors "Always" communicated well

Provider

71%

State

74%

Nation

80%

Patients who reported that their doctors "Sometimes" or "Never" communicated well

Provider

11%

State

8%

Nation

5%

Patients who reported that their doctors "Usually" communicated well

Provider

18%

State

18%

Nation

15%

Patients who reported that they "Always" received help as soon as they wanted

Provider

53%

State

59%

Nation

66%

Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted

Provider

20%

State

15%

Nation

10%

Patients who reported that they "Usually" received help as soon as they wanted

Provider

27%

State

26%

Nation

24%

Patients who reported that their pain was "Sometimes" or "Never" well controlled

Provider

N/A

State

8%

Nation

7%

Patients who reported that their pain was "Usually" well controlled

Provider

N/A

State

23%

Nation

22%

Patients who reported that staff "Always" explained about medicines before giving it to them

Provider

48%

State

56%

Nation

62%

Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Provider

35%

State

25%

Nation

20%

Patients who reported that staff "Usually" explained about medicines before giving it to them

Provider

17%

State

19%

Nation

18%

Patients who reported that NO, they were not given information about what to do during their recovery at home

Provider

22%

State

17%

Nation

14%

Patients who reported that YES, they were given information about what to do during their recovery at home

Provider

78%

State

83%

Nation

86%

Patients who "Agree" they understood their care when they left the hospital

Provider

41%

State

43%

Nation

42%

Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital

Provider

15%

State

9%

Nation

6%

Patients who "Strongly Agree" they understood their care when they left the hospital

Provider

44%

State

48%

Nation

52%

Patients who "Agree" that they understood the purposes of their medications when leaving the hospital

Provider

40%

State

39%

Nation

37%

Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital

Provider

13%

State

7%

Nation

5%

Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital

Provider

47%

State

54%

Nation

58%

Patients who "Agree" that the staff took my preferences into account when determining my health care needs

Provider

44%

State

48%

Nation

48%

Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs

Provider

17%

State

11%

Nation

7%

Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs

Provider

39%

State

41%

Nation

45%

Patients who "Agree" that they understood their responsiblities in managing their health

Provider

41%

State

45%

Nation

44%

Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health

Provider

14%

State

8%

Nation

5%

Patients who "Strongly Agree" that they understood their responsiblities in managing their health

Provider

45%

State

47%

Nation

51%

Patients who reported that NO, they did not discuss whether they would need help after discharge

Provider

24%

State

19%

Nation

16%

Patients who reported that YES, they did discuss whether they would need help after discharge

Provider

76%

State

81%

Nation

84%

Patients who reported that their doctors "Always" explained things in a way they could understand

Provider

65%

State

69%

Nation

75%

Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand

Provider

12%

State

9%

Nation

6%

Patients who reported that their doctors "Usually" explained things in a way they could understand

Provider

23%

State

22%

Nation

19%

Patients who reported that their doctors "Always" listened carefully to them

Provider

67%

State

72%

Nation

78%

Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them

Provider

13%

State

9%

Nation

6%

Patients who reported that their doctors "Usually" listened carefully to them

Provider

20%

State

19%

Nation

16%

Patients who reported that their doctors "Always" treated them with courtesy and respect

Provider

80%

State

82%

Nation

86%

Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect

Provider

7%

State

5%

Nation

4%

Patients who reported that their doctors "Usually" treated them with courtesy and respect

Provider

13%

State

13%

Nation

10%

Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)

Provider

20%

State

12%

Nation

9%

Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)

Provider

21%

State

23%

Nation

20%

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Provider

59%

State

65%

Nation

71%

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for

Provider

61%

State

70%

Nation

75%

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for

Provider

21%

State

13%

Nation

10%

Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.

Provider

18%

State

17%

Nation

15%

Patients who reported that their nurses "Always" explained things in a way they could understand

Provider

62%

State

70%

Nation

75%

Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand

Provider

15%

State

9%

Nation

6%

Patients who reported that their nurses "Usually" explained things in a way they could understand

Provider

23%

State

21%

Nation

19%

Patients who reported that their nurses "Always" listened carefully to them

Provider

68%

State

71%

Nation

76%

Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them

Provider

12%

State

8%

Nation

5%

Patients who reported that their nurses "Usually" listened carefully to them

Provider

20%

State

21%

Nation

19%

Patients who reported that their nurses "Always" treated them with courtesy and respect

Provider

76%

State

82%

Nation

86%

Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect

Provider

9%

State

5%

Nation

3%

Patients who reported that their nurses "Usually" treated them with courtesy and respect

Provider

15%

State

13%

Nation

11%

Patients who reported that the area around their room was "Always" quiet at night

Provider

59%

State

57%

Nation

62%

Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Provider

13%

State

13%

Nation

10%

Patients who reported that the area around their room was "Usually" quiet at night

Provider

28%

State

30%

Nation

28%

Patients who reported NO, they would probably not or definitely not recommend the hospital

Provider

16%

State

9%

Nation

6%

Patients who reported YES, they would definitely recommend the hospital

Provider

58%

State

65%

Nation

69%

Patients who reported YES, they would probably recommend the hospital

Provider

26%

State

26%

Nation

25%

Patients who reported that when receiving new medication the staff "Always" discussed possible side effects

Provider

34%

State

42%

Nation

48%

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects

Provider

49%

State

38%

Nation

30%

Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects

Provider

17%

State

20%

Nation

22%

Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge

Provider

21%

State

16%

Nation

13%

Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge

Provider

79%

State

84%

Nation

87%

N/A Data not available.

Hca Florida Osceola Hospital - a Hospital in Kissimmee FL (2024)
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